SEPHORA ROBSON HIRING! – Colour Consultant


Job Type: Part Time

The Make-Up Consultant is a product expert, providing friendly, professional and knowledgeable service to all clients, while expressing and elevating his/her artistic abilities. They provide clients with make-up applications as required, suggest possible routines and build their basket with complementary products and tools.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

  • Determine the client’s needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
  • Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
  • Assist in training and educating fellow team members as needed.
  • Brand “specialists” are responsible for cross-training other consultants.

Store Presentation

  • Determine the client’s needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
  • Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
  • Assist in training and educating fellow team members as needed.
  • Brand “specialists” are responsible for cross-training other consultants.

Merchandising and Operations

  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

  • 1-2 years of retail/client service industry experience, and excels as a team player.
  • Education and experience in make-up artistry.
  • Comfortable in engaging clients, and applying products to the client while providing consultations.
  • Ability to multi-task, while providing professional and outstanding client service.
  • Effective time management, problem solving and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends and holidays is essential.

ADDITIONAL INFORMATION

Physical Requirements:

  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

Apply online at https://jobs.sephora.com/