Counter Manager, Clarins Cosmetics – Hudson’s Bay Company – Burnaby – February 8, 2018


Location   BURNABY , British Columbia, Canada

Category   Stores

Education   High School Diploma/GED

Job Number   17000IBT

Job Type   Full Time

JOB DESCRIPTION

Role Mandate:

You are a friendly, customer-focused individual who understands the importance of always being ready to serve the customer. You are a team player who has earned the respect of your peers through commitment, partnership and effective communication. You organize and prioritize your workload in a way that always puts the customer first and delivers the operational standards that are required. In a dynamic fast paced environment you are self-motivated, adaptable and decisive ensuring the best outcome for the customer and the business.

Responsibilities:

  • Analyze business metrics to develop action plans that address opportunities and positively impact the business
    • Build your client base through the Preferred Customer Program
    • Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level
    • Achieve daily / weekly / monthly sales goals based on the department’s goal and are expected to track their sales
    • Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level
    • Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients

QUALIFICATIONS

Qualifications:

  • Knowledge of skin/body care treatments with 2-5 years’ work experience in Cosmetics
    • Certified Make-up Artist
    • Customer focused, exceptional communication and motivation skills
    • Ability to translate behaviours into optimal selling experience and achievement of results
    • Must have experience in a commission and clientele selling environment
    • Full flexibility with schedule (including evenings and weekends)
    • Detail oriented; results-oriented

Note: Only applications submitted online will be accepted.

Apply through Hudson’s Bay Job Board.