Assistant Team Leader, Premium Vancouver Salon

Civello Robson SalonVancouver, BC

As an Assistant Team Leader you will be responsible for ensuring smooth and flawless location operations in order to provide a premium experience for clients and team members. The Assistant Team Leader must possess strong leadership, operational management, administration and mentoring skills. Customer experience is a key mandate of this role and a desire to develop and maintain relationships with guests.


  • Ensure that each guest’s needs are met and delivered with extreme attention to their needs
  • Ability to manage multiple tasks in an environment of rapid change and shifting priorities
  • Provide coaching and mentoring to all team members
  • Identify monthly education opportunities and create a strategy to address deficiencies
  • Support strong communication standards by maintaining an open door policy with all staff
  • Participate in educational offerings with Aveda
  • Assist the Manager with booking challenges in the schedule in a timely and efficient manner.
  • Act as a liaison for service providers in product recommendations for guests.


  • 1+ years in a Management role in a client services and product oriented environment
  • Previous experience in retail or hospitality management
  • Strong leadership, organization, and problem-solving skills
  • Energetic, positive and confident disposition and ability to think creatively and quickly
  • Demonstrate commitment to delivering outstanding client service
  • Possess excellent communication skills
  • Superior leadership and coaching skills
  • Solid administrative and time management capability
  • Ability to maximize levels of efficiency in the salon
  • Desire to be challenged and acquire new knowledge
  • Knowledge of Aveda products and services is an asset
  • Experience in the salon/beauty industry is strongly preferred

Why you will love working with us

  • Every day is dynamic, different and exciting
  • Passionate, creative and energetic teams in every location
  • “Industry Insider” involvement in editorial, high fashion events
  • Work alongside and learn from thought leaders and prominent masters in the beauty industry
  • Career focused continuing education
  • Performance based, competitive compensation structure
  • Competitive benefit programs
  • Endless professional growth opportunities
  • Discounts on your favourite beauty line!

Job Type: Full-time