Assistant Team Leader, Premium Vancouver Salon


Civello Robson SalonVancouver, BC
GO TO WORK IN STYLE!

As an Assistant Team Leader you will be responsible for ensuring smooth and flawless location operations in order to provide a premium experience for clients and team members. The Assistant Team Leader must possess strong leadership, operational management, administration and mentoring skills. Customer experience is a key mandate of this role and a desire to develop and maintain relationships with guests.

Responsibilities

  • Ensure that each guest’s needs are met and delivered with extreme attention to their needs
  • Ability to manage multiple tasks in an environment of rapid change and shifting priorities
  • Provide coaching and mentoring to all team members
  • Identify monthly education opportunities and create a strategy to address deficiencies
  • Support strong communication standards by maintaining an open door policy with all staff
  • Participate in educational offerings with Aveda
  • Assist the Manager with booking challenges in the schedule in a timely and efficient manner.
  • Act as a liaison for service providers in product recommendations for guests.

Qualifications

  • 1+ years in a Management role in a client services and product oriented environment
  • Previous experience in retail or hospitality management
  • Strong leadership, organization, and problem-solving skills
  • Energetic, positive and confident disposition and ability to think creatively and quickly
  • Demonstrate commitment to delivering outstanding client service
  • Possess excellent communication skills
  • Superior leadership and coaching skills
  • Solid administrative and time management capability
  • Ability to maximize levels of efficiency in the salon
  • Desire to be challenged and acquire new knowledge
  • Knowledge of Aveda products and services is an asset
  • Experience in the salon/beauty industry is strongly preferred

Why you will love working with us

  • Every day is dynamic, different and exciting
  • Passionate, creative and energetic teams in every location
  • “Industry Insider” involvement in editorial, high fashion events
  • Work alongside and learn from thought leaders and prominent masters in the beauty industry
  • Career focused continuing education
  • Performance based, competitive compensation structure
  • Competitive benefit programs
  • Endless professional growth opportunities
  • Discounts on your favourite beauty line!

Job Type: Full-time